Uber, Netflix, Airbnb… We love to point at these newer disruptive models and shower them with kudos. But long before they existed, eBay broke ground and delivered to the world a brand new marketplace. One in which peer-generated user ratings gained validity and e-commerce emerged from the murky shadows of Can I trust this? … to … I’m buying that right now! Today, eBay Inc. is a multi-billion dollar business, operating several auction sites and e-commerce properties.
eBay wants to develop a hybrid application that allows executives the ability to quickly request IT technical service help. The application will support requests for phone, sms and onsite technical help. The client has provided mock-ups of their proposed process but they are looking for additional guidance and design on how to make this as simple and seamless for the user as possible.
The results of the challenge were graphic mobile storyboards created over 8 days. We received 5 submissions at the design checkpoint and 3 submissions during the final.
We are current developing the HTML5/Angular prototype.